Privacy Policy
Effective Date: May 14, 2026
Smartcare Medical Solutions, LLC (“Company,” “we,” “our,” or “us”) is a Pennsylvania-based medical staffing agency that recruits, screens, and places healthcare professionals with healthcare facilities.
We are committed to protecting the privacy and security of personal information collected from applicants, employees, website visitors, and other individuals who interact with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
- Visit our website
- Apply for employment or placement opportunities
- Register or create an account through our third-party onboarding platform
- Participate in interviews, screening, or onboarding
- Subscribe to communications
- Interact with us through social media or other channels
By using our services or website, you agree to the terms of this Privacy Policy.
Information We Collect
A. Applicant and Employment Information
We may collect the following information in connection with recruitment, hiring, and placement:
- Name, address, phone number, and email
- Resume, employment application, and work history
- Education and professional references
- Professional licenses and certifications
- Government-issued identification
- Social Security number
- Proof of authorization to work in the United States
- Background check and screening information
B. Health-Related and Compliance Information
In connection with placement in healthcare facilities, we may collect limited health-related or compliance documentation, such as:
- Vaccination records
- Drug screening results
- Other documentation required by client facilities or applicable regulations
This information is collected solely for credentialing, placement, and regulatory compliance purposes.
Smartcare Medical Solutions, LLC is not a healthcare provider and does not provide medical treatment or services. Accordingly, information collected in connection with employment or staffing is generally not considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act.
However, to the extent we receive or process information on behalf of a healthcare facility, we will comply with applicable contractual obligations and safeguard such information consistent with applicable law.
C. Website and Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and time spent
- Referral sources
This information may be collected using cookies, analytics tools, or similar technologies.
D. Communications and Marketing Information
If you subscribe to updates or contact us, we may collect:
- Name
- Email address
- Any information you voluntarily provide
E. Social Media Information
If you interact with us through social media platforms, we may receive limited information based on your privacy settings.
F. Sensitive Personal Information
Some information we collect—such as Social Security numbers or health-related compliance documentation—is considered sensitive. We use and protect this information solely for legitimate business, legal, and regulatory purposes.
How We Use Information
A. Staffing and Employment Purposes
We use personal information to:
- Evaluate and process applications
- Verify credentials and employment history
- Conduct background checks and screenings
- Facilitate placement with healthcare facilities
- Meet regulatory and compliance requirements
- Communicate regarding opportunities and assignments
Submitting an application or creating an account does not guarantee employment or placement. Any employment or assignment is contingent upon successful completion of screening, credentialing, and client requirements.
B. Business and Website Operations
We may use information to:
- Operate and improve our website
- Monitor performance and analytics
- Respond to inquiries
- Send communications you have opted to receive
How We Share Information
We do not sell personal information.
We may share information as follows:
A. Service Providers
With trusted third parties that support our operations, including:
- Applicant tracking and onboarding platforms
- Background check providers
- Credential verification services
- Payroll and HR systems
- Cloud storage providers
- Analytics and communication tools
Use of third-party platforms is also governed by their respective privacy policies. We are not responsible for their independent practices.
B. Healthcare Facilities
We may share professional and credentialing information with healthcare facilities in connection with potential or actual placement assignments.
C. Legal and Compliance Requirements
We may disclose information when necessary to:
- Comply with applicable laws, regulations, or governmental requests
- Respond to legal process (including subpoenas, court orders, or lawful requests)
- Protect the rights, safety, or property of the Company or others
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, consistent with applicable Pennsylvania law, including the Pennsylvania Breach of Personal Information Notification Act.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
A. Security Incidents
In the event of a data breach involving personal information, we will provide notice as required under the Pennsylvania Breach of Personal Information Notification Act and other applicable laws.
Data Retention
We retain personal information only as long as reasonably necessary for legitimate business and legal purposes, including:
- Applicant information: for a reasonable period following application
- Employee information: for the duration of employment and as required by applicable federal and Pennsylvania law
- Compliance and credentialing records: as required by healthcare regulations and client obligations
- Communication data: until you opt out or request deletion
We may retain information longer where necessary to comply with legal obligations, resolve disputes, or enforce agreements.
Data Location
All information is stored and processed in the United States.
Your Privacy Rights
If you are a Pennsylvania resident, you may request to:
- Access personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal, regulatory, and contractual limitations
To make a request, please contact us using the information below. We may require verification of your identity before responding.
Cookies and Tracking Technologies
We may use cookies, analytics tools, and similar technologies (including services such as Google Analytics) to improve website functionality and understand user behavior.
You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.
Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
Contact Information
If you have questions or requests regarding this Privacy Policy, please contact:
Smartcare Medical Solutions, LLC
Email: blucas@smartcaremedicalsolutions.com
Phone: 724-881-8932